You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. If you use the Services on behalf of a business or other entity, you represent and warrant that you have authority to bind that entity, and "you" includes that entity. You may not use the Services if doing so would violate any applicable law, regulation, sanctions restriction, or court order.

These Terms govern your access to and use of Snazler AI's website, applications, models, voice generation tools, voice transformation tools, media generation tools, account features, credit system, and related services (collectively, the "Services"). The Services are technology tools that may allow you to upload or submit text, prompts, audio, voice recordings, music, images, metadata, reference files, and other material ("Input"), and may generate or return audio, text, files, images, music, synthetic voices, transformed media, and other results ("Output"). Input and Output together are "Content." The Services may include automated, machine-learning, probabilistic, synthetic media, or AI-assisted features. Output may be inaccurate, incomplete, offensive, infringing, unavailable, delayed, or unsuitable for your intended use. You are solely responsible for reviewing and evaluating all Output before relying on, publishing, transmitting, distributing, or otherwise using it. We may add, remove, modify, suspend, restrict, watermark, label, rate-limit, or discontinue any feature, model, capability, or part of the Services at any time.

The following are incorporated into these Terms by reference, to the extent posted by us: (a) the Privacy Policy; (b) any Copyright or DMCA Policy we post; (c) credit, billing, refund, or checkout disclosures; and (d) any feature-specific terms, notices, or usage rules we display in the product. If there is a conflict between these Terms and a feature-specific term, the feature-specific term controls for that feature.

You may be required to create an account to access some or all of the Services. You agree to provide true, accurate, current, and complete information and to keep it updated. You are solely responsible for safeguarding your account credentials, restricting access to your account and devices, all activity occurring under your account, and ensuring anyone using your account does so only with your authorization and in compliance with these Terms. You must promptly notify us at support@snazler.ai if you suspect unauthorized access, compromised credentials, fraud, or any other security incident relating to your account. We may require identity, age, payment, business, or authorization verification where we reasonably believe it is necessary for safety, fraud prevention, compliance, or rights verification. We may suspend, restrict, freeze, or terminate accounts where we reasonably believe there is fraud, unauthorized access, infringement, policy evasion, abusive conduct, payment risk, legal risk, or security risk.

The Services operate on a prepaid credit basis unless we expressly state otherwise. Credits are not a deposit account, bank product, cash-equivalent, or personal property, and are not redeemable for cash except where required by law. Purchased credits do not expire unless a different rule is expressly disclosed at purchase and permitted by applicable law. Promotional, referral, bonus, beta, courtesy, or free credits may expire, may be limited to certain features, and may be revoked at any time unless otherwise stated. Prices are shown at checkout. We may change pricing, packaging, credit costs, or feature eligibility prospectively. Changes will not retroactively reduce credits already validly purchased unless required to correct fraud, abuse, or obvious error. You are responsible for any applicable taxes, duties, levies, or similar governmental charges associated with your purchases, except taxes based on our net income. If a paid generation fails due to a confirmed system-side error, we may restore credits in our discretion. We are not obligated to restore credits for failures caused by unsupported files, invalid Input, network issues, third-party outages, user error, policy blocks, or suspected abuse. All purchases are final and non-refundable except where required by law.

We will use commercially reasonable efforts to make the Services available, but we do not guarantee uninterrupted availability, uptime, or error-free operation. The Services may be temporarily unavailable or degraded due to routine or emergency maintenance, updates, patches, migrations, or infrastructure changes, failures of third-party providers or network operators, security incidents or abuse-prevention measures, force majeure, or events beyond our reasonable control. We may perform routine or emergency maintenance, upgrades, replacements, or service adjustments at any time. Where commercially practicable, we may provide advance notice of scheduled maintenance, but we are not liable for temporary interruption, suspension, or degradation caused by such maintenance or changes. We may materially change, replace, or discontinue features, models, or functionality. Where commercially practicable, we may provide notice of material adverse changes, but we may make immediate changes where reasonably necessary for security, legal compliance, abuse prevention, safety, rights protection, operational integrity, or third-party dependency changes.

The Services may rely on third-party providers for hosting, storage, model inference, content processing, payments, fraud prevention, analytics, communications, moderation, and other functions. You authorize us to transmit, host, process, review, and store your Content and related account or usage data with such providers as reasonably necessary to operate, maintain, secure, improve, and support the Services. We are not responsible for outages, acts, omissions, policy changes, pricing changes, delays, or failures of third-party services.

As between you and us, you retain whatever rights you have in your Input. As between you and us, and to the extent permitted by applicable law and subject to these Terms, we grant you a limited, revocable, non-exclusive license to use Output generated for your lawful use of the Services solely for your own personal, non-commercial use. You may not use, distribute, license, sell, monetize, advertise with, or otherwise exploit Output for any business or commercial purpose without our prior written consent. This limited license does not apply to our software, models, systems, interfaces, prompts, methods, or technology, to third-party materials or third-party rights embodied in Output, to other users' content, to any content you had no right to submit, or to any rights that cannot legally be assigned or licensed. We do not guarantee that Output is copyrightable, protectable, unique, non-infringing, or exclusively available to you. Similar or identical Output may be generated for other users. You grant us and our affiliates, contractors, subprocessors, and service providers a worldwide, non-exclusive, royalty-free license to host, copy, reproduce, store, process, transmit, modify, display, analyze, listen to, and otherwise use your Content as reasonably necessary to provide and operate the Services; process requests and generate Output; maintain security and integrity; detect and prevent abuse, fraud, and policy violations; troubleshoot and provide support; comply with legal obligations; enforce these Terms; perform human review and quality assurance; review content for trust and safety; and improve, develop, test, and train the Services, related models, and supporting technologies.

You represent, warrant, and covenant that: (a) you own or control, or have valid legal authorization for, all rights necessary to upload, submit, use, and authorize us and our providers to process your Input; (b) your Input, Output use, and conduct will comply with these Terms and all applicable laws and regulations; (c) you will not use the Services to violate, misappropriate, or infringe any third party's rights, including copyright, trademark, patent, trade secret, privacy, publicity, moral, contractual, or other rights; (d) where your Input or intended Output involves any real person's voice, likeness, name, image, persona, performance, or personal data, you have obtained all legally required notices, permissions, releases, and consents; (e) you will not use the Services for any deceptive, harmful, unlawful, or unauthorized purpose; and (f) you will review Output before use and bear sole responsibility for all downstream use of Output.

Because the Services may involve synthetic or modified voice and media, the following are material conditions of use. You may not upload, clone, synthesize, imitate, transform, simulate, or generate the voice, likeness, or persona of any real identifiable person unless you have a clear lawful basis to do so. Unless applicable law clearly allows otherwise, you must have express written permission from that person before using the Services to create, replicate, materially imitate, or exploit that person's voice or likeness. You may not use the Services in connection with any minor's voice, likeness, or personal information except where lawful and supported by valid written authorization from a parent or legal guardian. We may prohibit such use entirely in our discretion. You are solely responsible for complying with any law, regulation, platform rule, or industry requirement relating to synthetic media, deepfakes, AI-generated content, manipulated media, provenance, watermarking, disclosure, notice, labeling, or recordkeeping. We may require proof of authorization, consent, release, chain of title, or legal rights at any time. If you do not promptly provide documentation satisfactory to us, we may suspend or terminate access and remove related Content.

You may not, and may not permit others to, use the Services or any Content to violate any law, regulation, sanctions program, or court order; infringe, misappropriate, or violate intellectual property, privacy, publicity, contract, or other rights; impersonate, defraud, mislead, deceive, harass, stalk, threaten, extort, blackmail, or exploit any person; generate non-consensual sexual content, abuse content, child sexual abuse material, or content exploiting minors; create deceptive deepfakes, false endorsements, fake evidence, fake emergency communications, fraudulent robocalls, phishing content, or social engineering content; create or distribute defamatory, hateful, discriminatory, violent, terroristic, or unlawful content; generate or distribute malware, spyware, exploit code, credential theft tools, or other malicious software; interfere with, probe, scan, disrupt, overload, or compromise the Services or any connected systems; bypass, disable, or evade rate limits, paywalls, usage restrictions, safety controls, or account protections; reverse engineer, decompile, disassemble, extract model weights, copy, scrape, benchmark for competitive purposes in violation of our written policies, or use the Services to build a competing service; resell, sublicense, white-label, or provide the Services on a standalone basis without our prior written consent; use the Services for high-risk use where failure could cause death, bodily injury, or severe property or environmental damage; process or store regulated data, including health data subject to HIPAA or export-controlled data, unless we have expressly agreed in writing; or use the Services in a manner that could expose us or our providers to legal, regulatory, sanctions, or reputational risk.

You are solely responsible for ensuring that any data, media, information, or other material you or your users submit through the Services is lawfully collected, obtained, generated, and used. If your Content contains personal information, biometric information, voice data, or other regulated information, you represent and warrant that you have provided all required notices and obtained all required consents, permissions, and legal bases needed for us and our providers to process that Content for the purposes described in these Terms and our Privacy Policy. We are not responsible for independently validating your rights in Content. If we reasonably believe your Content may violate law, rights, or these Terms, we may remove it, block processing, suspend your access, or terminate your account. You are responsible for retaining your own backups of Content. Except as required by law, we are not obligated to store, preserve, or provide copies of Content after deletion, termination, or expiration.

We may, but are not obligated to, monitor, review, screen, analyze, flag, block, refuse, remove, label, watermark, disable, or report any Content, account, request, or activity. If we receive a complaint, report, legal demand, infringement claim, publicity-rights complaint, privacy complaint, or other allegation concerning your use of the Services, we may investigate the matter, request information or proof of rights from you, disclose limited relevant account or transaction information where we reasonably believe disclosure is appropriate to investigate or resolve the matter, remove or disable content, suspend or terminate relevant features or accounts, preserve evidence, and cooperate with rights holders, regulators, payment processors, law enforcement, courts, or other authorities where appropriate. If we notify you that Content may violate these Terms or applicable law, you must promptly review the issue and, where appropriate, remove, stop using, or cease distributing the affected Content. We may take immediate action without prior notice where we believe there is urgent risk to rights, safety, security, service integrity, or legal compliance.

If you believe content available through the Services infringes your copyright, send a notice to: DMCA Agent Ted Celentino Strata AI, LLC 1001 Chula Vista Avenue Burlingame, CA 94010 650-730-0788 support@snazler.ai Your notice should include sufficient information for us to identify the work claimed to be infringed, the allegedly infringing material, your contact information, a good-faith statement, and a statement under penalty of perjury that the information is accurate and that you are authorized to act. We may remove or disable access to allegedly infringing material and may terminate repeat infringers.

Except for the limited rights expressly granted in these Terms, we retain all right, title, and interest in and to the Services, including all software, models, interfaces, workflows, documentation, branding, designs, methods, improvements, and intellectual property rights therein. You may not use our name, logo, trademarks, service marks, or branding without our prior written consent. Feedback, suggestions, ideas, or recommendations you provide regarding the Services may be used by us without restriction or compensation, and you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them.

If we provide you with non-public information about the Services, pricing, roadmap, security, or internal operations, you may not disclose or use that information except as necessary to use the Services lawfully and in accordance with these Terms. This section does not apply to information that is public through no breach by you, was lawfully known by you before disclosure, or was independently developed without use of our confidential information.

You represent and warrant that you are not, and are not acting on behalf of, any person or entity that is located in, organized in, or ordinarily resident in a country or territory subject to comprehensive sanctions or embargoes applicable to our business, listed on any government restricted-party list applicable to our business, or owned or controlled by such a person or entity. You may not use the Services in violation of export control or sanctions laws. We may suspend or terminate access immediately if we reasonably believe continued service would violate or risk violating such laws.

We may suspend, restrict, or terminate your access to the Services immediately, with or without notice, if you violate these Terms or any incorporated policy, we reasonably suspect fraud, abuse, infringement, or unlawful activity, we are required to do so by law or governmental request, your use creates security, operational, reputational, or legal risk, you fail to pay amounts due, or you initiate an improper chargeback or payment dispute. We may also discontinue or retire all or part of the Services for business, legal, operational, or technical reasons. Upon termination, your right to use the Services ends immediately; we may delete or disable access to Content; promotional credits may be forfeited; purchased credits will be handled as required by law; and any accrued rights and obligations survive.

THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, LICENSORS, PROVIDERS, CONTRACTORS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, QUIET ENJOYMENT, OR THAT THE SERVICES OR OUTPUT WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, VIRUS-FREE, ORIGINAL, OR LEGALLY COMPLIANT. WE DO NOT GUARANTEE THAT OUTPUT WILL BE UNIQUE, SAFE TO USE, FIT FOR YOUR PURPOSE, NON-INFRINGING, OR FREE FROM THIRD-PARTY CLAIMS. YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE SERVICES AND OUTPUT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR AFFILIATES, LICENSORS, PROVIDERS, CONTRACTORS, EMPLOYEES, OFFICERS, DIRECTORS, OWNERS, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, REPUTATION, DATA, USE, OR OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (1) THE TOTAL AMOUNT PAID BY YOU TO US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (2) US $100. Nothing in these Terms limits liability to the extent such limitation is prohibited by law.

You will defend, indemnify, and hold harmless us and our affiliates, licensors, providers, contractors, employees, officers, directors, owners, and agents from and against any claims, demands, actions, investigations, proceedings, liabilities, damages, judgments, settlements, losses, fines, penalties, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your Content, your use of the Services, your violation of these Terms, your violation of any law or regulation, your failure to obtain required consents, releases, or rights, any allegation that your Input, Output use, or conduct infringes, misappropriates, violates, defames, deceives, or harms a third party, or any complaint relating to a cloned, simulated, transformed, or generated voice or likeness you created, uploaded, requested, distributed, or used.

We are not liable for delay, failure, interruption, degradation, or nonperformance caused by events beyond our reasonable control, including natural disasters, fire, pandemic, war, terrorism, civil unrest, labor disputes, governmental action, internet failure, utility failure, telecommunications failure, cyberattack, third-party outages, cloud failures, model-provider failures, or similar events.

Before filing a claim, you agree to first contact us at support@snazler.ai and attempt to resolve the dispute informally for at least 30 days. Except for small claims court matters and claims for injunctive or equitable relief related to misuse, fraud, infringement, confidentiality, or unauthorized access, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration on an individual basis. The arbitration will be administered by JAMS or AAA under its applicable rules. The Federal Arbitration Act governs this section. The arbitration may take place remotely or in San Mateo County, California, unless applicable rules require otherwise. You and we agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any purported class, collective, representative, coordinated, consolidated, or mass proceeding. To the extent any dispute is permitted in court, you and we waive any right to a jury trial.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration provisions. Subject to Section 23, any court proceeding permitted under these Terms must be brought in the state or federal courts located in San Mateo County, California or the nearest appropriate federal district, and the parties consent to exclusive jurisdiction and venue there.

We may update these Terms from time to time. The updated version will be effective when posted or on any later effective date stated in the revised Terms. Your continued use of the Services after the effective date of revised Terms constitutes acceptance of the revised Terms.

These Terms, together with any policies and disclosures incorporated by reference, constitute the entire agreement between you and us regarding the Services. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any provision is not a waiver. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law. These Terms do not create any agency, partnership, joint venture, employment, or fiduciary relationship between you and us. No third party is a beneficiary of these Terms except as expressly stated.

Strata AI, LLC 1001 Chula Vista Avenue Burlingame, CA 94010 support@snazler.ai